These Terms and Conditions constitute the legally binding agreement between you and pk395 governing your access to and use of the pk395 online casino and sports betting platform. Please read these terms carefully in their entirety before creating an account or placing any wager on pk395. By registering, logging in, or using any part of the pk395 platform, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in full.
These cards summarise the most important obligations and rights. They do not replace the full terms below — please read the complete document.
You must be at least 21 years of age to register and use pk395. By creating an account you confirm you meet this age requirement. pk395 reserves the right to request identity documents at any time to verify age and identity.
Each player may hold only one pk395 account. Duplicate accounts may result in suspension of all associated accounts and forfeiture of balances pending investigation. Shared household accounts must be disclosed to pk395 support.
All bonuses credited to your pk395 account are subject to wagering requirements stated at the time the bonus is offered. Bonus funds cannot be withdrawn until wagering conditions are fully met. Misuse of bonuses may result in cancellation.
All transactions on pk395 are processed in Pakistani Rupees (PKR). Withdrawal requests are subject to identity verification. Funds deposited via JazzCash or EasyPaisa must be withdrawn to the same channel unless otherwise agreed with pk395 support.
Use of bots, automated software, collusion, or any form of fraudulent activity on pk395 is strictly prohibited. pk395 reserves the right to void bets, freeze accounts, and recover funds where prohibited activity is detected, with or without prior notice.
pk395 may update these Terms and Conditions at any time. Notice of material changes will be communicated through the platform. Continued use of pk395 after changes are published constitutes acceptance of the revised terms.
In these Terms and Conditions, the following terms shall have the meanings set out below unless the context otherwise requires:
| Term | Meaning |
|---|---|
| "pk395" / "We" / "Us" | The operator of the pk395 online casino and sports betting platform accessible at pk395.org and its associated subdomains and applications. |
| "Platform" | The pk395 website, mobile browser interface, and any associated software, games, services, and betting products made available by pk395. |
| "Player" / "You" / "User" | Any individual who accesses, registers on, or uses the pk395 Platform, whether or not a real-money account has been created. |
| "Account" | The registered user account created by a Player on pk395, used to access platform features, hold balances, and conduct transactions in PKR. |
| "Balance" / "Funds" | The Pakistani Rupee (PKR) amount held within a Player's pk395 Account, comprising deposited funds, credited bonus funds (where applicable), and unsettled winnings. |
| "Bonus" | Any promotional credit, free bet, free spin, cashback, or other benefit awarded by pk395 to a Player's Account, subject to applicable bonus terms and wagering conditions. |
| "Game" / "Wager" | Any casino game, live dealer session, slot spin, sports bet, or other betting product available on the pk395 Platform where real-money stakes are placed. |
| "KYC" | Know Your Customer — the identity and age verification process applied by pk395 in accordance with its licensing obligations and anti-money laundering policies. |
| "Terms" | These Terms and Conditions as amended, supplemented, or replaced by pk395 from time to time. |
By accessing the pk395 Platform, clicking "I Agree" during registration, logging in to an existing pk395 Account, or placing any Wager on the Platform, you acknowledge that you have read these Terms in their entirety and agree to be legally bound by them. These Terms form a binding contract between you and pk395.
If you do not agree to any part of these Terms, you must immediately cease all use of the pk395 Platform and close your Account by contacting pk395 support. Continued use of the Platform following notification of any amendment to these Terms constitutes acceptance of the revised Terms.
Important: These Terms apply in conjunction with pk395's Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and pk395. Please review all three documents before using the Platform.
To be eligible to register for and use a pk395 Account, you must satisfy all of the following conditions at the time of registration and at all times thereafter while your Account remains active:
pk395 reserves the right to request documentary evidence of eligibility at any time, including but not limited to a copy of your national identity card (CNIC), passport, proof of address, and proof of payment method ownership. Failure to provide requested documentation within a reasonable timeframe may result in Account suspension and withholding of withdrawals pending investigation.
Registration on pk395 requires you to provide accurate, complete, and current personal information. You are obligated to update your Account information promptly if any details change. pk395 will not be liable for any losses you incur as a result of inaccurate or outdated information held on your Account.
Single Account Policy: Each individual may hold only one pk395 Account. If you are found to have registered multiple Accounts — whether under the same or different names, email addresses, phone numbers, or payment methods — pk395 may, at its sole discretion, close all associated Accounts, void pending wagers, and forfeit any Balances pending investigation into potential fraud.
Account Security: You are solely responsible for maintaining the confidentiality of your pk395 login credentials, including your username, password, and any two-factor authentication codes associated with your Account. You must:
pk395 will never request your password through any channel. Any communication purporting to be from pk395 and requesting your password should be treated as fraudulent and reported immediately.
All financial transactions on the pk395 Platform are denominated and processed in Pakistani Rupees (PKR). pk395 supports deposits and withdrawals via JazzCash, EasyPaisa, major Pakistani banks including HBL, UBL, Meezan Bank, and Bank Alfalah, as well as Visa, Mastercard, and USDT cryptocurrency. Available payment methods may vary from time to time at pk395's discretion.
Deposits: Minimum and maximum deposit limits apply per transaction and per time period, as published in the Payments section of the pk395 Platform. Deposits are credited to your Account Balance upon successful confirmation from the payment processor. pk395 does not charge fees on standard PKR deposits, though your payment provider may apply its own charges.
Withdrawals: Withdrawal requests on pk395 are subject to the following conditions:
Anti-Money Laundering: pk395 is committed to the prevention of money laundering and terrorist financing. pk395 reserves the right to freeze Accounts, withhold withdrawals, and report suspicious activity to relevant authorities where there are reasonable grounds to suspect that a transaction is connected to illegal activity.
pk395 offers various bonuses and promotional offers to eligible Players from time to time, including but not limited to welcome deposit bonuses, reload bonuses, free spins, and loyalty rewards. The availability, value, and specific terms of any bonus are subject to change and are governed by the bonus-specific terms published alongside each offer on the pk395 Platform.
The following general conditions apply to all pk395 bonuses unless the specific bonus terms expressly state otherwise:
pk395 reserves the right to withdraw, modify, or cancel any bonus at any time without prior notice where there are reasonable grounds to suspect misuse, abuse, or violation of these Terms.
All wagers and casino game sessions on pk395 are governed by the individual game rules published within the Platform alongside each game. In the event of any conflict between game-specific rules and these Terms, these Terms shall prevail.
The following activities are strictly prohibited on the pk395 Platform. Engaging in any prohibited activity may result in immediate Account suspension, permanent closure, forfeiture of all funds, and referral to relevant law enforcement authorities:
All intellectual property rights in the pk395 Platform — including but not limited to the pk395 brand name, logo, website design, software, game interfaces, written content, graphics, and databases — are owned by or licensed to pk395. These rights are protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the pk395 Platform for personal entertainment purposes only. This licence does not permit you to:
pk395 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the pk395 Platform, you consent to the collection and use of your personal data as described in the Privacy Policy.
pk395 implements industry-standard technical and organisational measures to protect your personal data, including 256-bit SSL encryption on all data transmissions, hashed password storage, and access controls limiting which personnel can access Player data. pk395 does not sell personal data to third parties for marketing purposes.
For full details of how pk395 handles your personal information, including your rights in relation to your data, please refer to the pk395 Privacy Policy available at pk395.org/privacy-policy.
pk395 is committed to providing a safe and responsible gaming environment. Gambling is intended to be a form of entertainment, and pk395 takes seriously its obligation to provide tools and resources to help Players maintain control of their gaming activity.
pk395 makes the following responsible gaming tools available to all Players directly within their Account settings:
Age Verification: pk395 enforces a strict minimum age of 21 for all real-money activity. Where there is any doubt about a Player's age, pk395 will suspend access pending receipt of satisfactory documentary proof of age. Any winnings accumulated during a period when a Player was below the minimum age will be voided.
If you believe your gambling is becoming problematic, pk395 urges you to use the self-exclusion tools available in your Account or contact pk395 support immediately. Our full Responsible Gaming Policy is available at pk395.org/responsible-gaming.
To the fullest extent permitted by applicable law, pk395 and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the pk395 Platform, even if pk395 has been advised of the possibility of such damages.
pk395's total aggregate liability to any Player in connection with any single event or series of related events shall not exceed the total amount deposited by that Player in the 30-day period immediately preceding the event giving rise to the claim.
pk395 does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. While pk395 makes reasonable efforts to maintain Platform availability, scheduled maintenance periods and unforeseen technical outages may occur. pk395 will not be liable for losses arising from Platform unavailability.
You acknowledge that gambling involves inherent financial risk and that you participate in games and wagers on pk395 of your own free will, with full knowledge of the risks involved. Losing wagers are a normal part of gambling, and pk395 accepts no liability for gambling losses incurred in accordance with these Terms.
Closure by Player: You may close your pk395 Account at any time by contacting support at [email protected]. Upon closure, any remaining Balance (excluding unmet bonus wagering requirements) will be returned to you via your registered withdrawal method, subject to applicable verification requirements.
Closure by pk395: pk395 reserves the right to suspend or permanently close your Account, with or without prior notice, in the following circumstances:
Where an Account is closed by pk395 due to a breach of these Terms, pk395 reserves the right to retain any Balance in the Account pending investigation and, where fraud or illegal activity is established, to forfeit such funds entirely.
These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws applicable under the jurisdiction of pk395's licensing authority. Nothing in this clause limits your statutory rights as a consumer.
Dispute Resolution: If you have a complaint or dispute regarding your pk395 Account or any transaction on the Platform, you should contact pk395 support at [email protected] in the first instance. pk395 aims to resolve all complaints within 10 business days of receipt. Where a complaint cannot be resolved through direct contact, escalation procedures as provided under pk395's licensing framework may apply.
You agree that any dispute arising from your use of pk395 shall be resolved on an individual basis and not as part of any class or collective action against pk395.
pk395 reserves the right to amend, update, or replace these Terms at any time and for any reason. Where changes are material in nature — meaning they significantly affect Player rights or obligations — pk395 will endeavour to provide reasonable advance notice through the Platform, by email to registered Account holders, or through a notification upon next login.
The effective date of the current version of these Terms is displayed at the top of this document. It is your responsibility to review these Terms periodically. Your continued use of the pk395 Platform after the effective date of any revised Terms constitutes your acceptance of those revised Terms. If you do not accept the revised Terms, you must cease using the Platform and close your Account.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, or any aspect of the pk395 Platform, please contact the pk395 support team through the following channel:
pk395 Customer Support
Email: [email protected]
Available 24 hours a day, 7 days a week, including Pakistani public holidays.
When contacting pk395 regarding a specific Account matter, please include your registered username or email address and a clear description of your query. For KYC and verification matters, follow the instructions provided by the support team regarding document submission.
Now that you have reviewed our Terms and Conditions, explore everything pk395 has to offer — cricket betting, live dealer tables, slots, and more in PKR with JazzCash and EasyPaisa.